About Vital Legal Group
Q: What is Vital Legal Group?
A: Vital Legal Group (VLG) is an immigration law firm based in Indianapolis, Indiana. We represent individuals, families, and employers navigating the U.S. immigration system, providing dedicated legal guidance from initial consultation through case resolution.
Q: What types of immigration matters does VLG handle?
A: We handle a wide range of U.S. immigration matters. Please contact our office or submit a case evaluation request to discuss the specifics of your situation.
Consultations and Case Evaluations
Q: How do I get started with VLG?
A: You can get started by submitting a contact or intake form on our website, calling our office at (317) 455-6829, or emailing us at [email protected]. A member of our team will reach out to discuss next steps.
Q: Do you offer free case evaluations?
A: We do offer free case evaluations for certain matter types. However, not every case is eligible. Eligibility is determined on a case-by-case basis. Please submit a request, and our team will let you know whether your matter qualifies.
Q: What is the difference between a free case evaluation and a paid consultation?
A: A free case evaluation is a brief preliminary review to determine whether VLG may be able to assist with your matter. It does not include detailed legal advice. A paid consultation is a scheduled session with an attorney who will review your specific situation and provide legal guidance tailored to your case.
Q: How much does a consultation cost?
A: Consultation fees vary by matter type and will be communicated to you before scheduling. Payment is required to confirm your appointment. Please get in touch with us for current rates.
Q: Does scheduling or attending a consultation mean VLG will take my case?
A: No. A consultation is an opportunity for you and our attorneys to assess whether VLG is the right fit for your matter. Representation is only confirmed after both parties sign a written engagement agreement.
Attorney-Client Relationship
Q: Does submitting a form on your website make VLG my attorney?
A: No. Submitting a form, sending an email, or calling our office does not create an attorney-client relationship. That relationship begins only when you and VLG have signed a written engagement agreement and any required fees have been received.
Q: Is the information I submit through your website confidential?
A: Information submitted through our website before an attorney-client relationship is established is not considered confidential or privileged. Please do not submit sensitive legal details through web forms until you have a signed agreement with our firm.
Fees and Payment
Q: How does VLG charge for legal services?
A: Fee structures vary by case type and may include flat fees, hourly rates, or a combination. Your fee arrangement will be clearly outlined in your engagement agreement before representation begins.
Q: Are consultation fees refundable?
A: Consultation fees are generally non-refundable unless otherwise communicated in writing at the time of scheduling.
Communication and Response Times
Q: How quickly will someone respond to my inquiry?
A: We make every effort to respond to inquiries within 2 business hours during normal business hours. Response times may vary outside of regular office hours.
Q: Can I communicate with my attorney by email?
A: Clients with active matters may communicate with their assigned attorney or case manager through the methods established in their engagement. We use a secure client portal for case-related communication.
Q: What languages does VLG serve clients in?
A: VLG serves clients in English and Spanish. Please let us know your language preference when you reach out.
Website and Privacy
Q: Does your website use cookies?
A: Yes. We use cookies for analytics and website functionality. You can adjust your cookie preferences through your browser settings. See our Privacy Policy for full details.
Q: How do I unsubscribe from your email list?
A: You can unsubscribe at any time by clicking the “unsubscribe” link in any email you receive from us, or by contacting us directly at [email protected].